🔁 Return & Refund Policy – Because You Deserve the Best

At our store, your satisfaction is our priority. While we hope you love every order, we understand that sometimes things don’t go as planned — and we’re here to make it right.

✅ Return Eligibility

We accept returns only under the following conditions:

• Damaged item
• Non-functioning
• Wrong item
  

If your situation fits any of the above, you’re eligible to request a return within 7 days of receiving your order.

📝 Return Form Included
To make the return process easier for you, we include a Return Form inside your package. If you need to return an item, simply fill out this form and send it back along with the item.

Please ensure:

• The product is unused and in its original packaging.
• The filled Return Form is included in the return parcel.
  
  

📸 Reporting Damaged Items

If your item arrives damaged, please send us clear photos or a short video of the damaged product and packaging within 48 hours of receiving the order.

You can send the proof via:

WhatsApp: 0331-4998998

Email: Wecare@Evokestores.com

This helps us process your return quickly and efficiently.

💰 Refund Process

Once we receive and inspect the returned item, we’ll notify you of the approval status. If approved, a refund will be issued within 5-7 business days through your original payment method or an agreed-upon alternative.

Please note: The Rs. 250 shipping fee is non-refundable, unless the return is due to an error on our part (wrong item or damaged product).

🚫 Non-Returnable Items

We do not accept returns for:

• Used or tampered products
• Items returned without original packaging or return form
• Products marked as Final Sale or Non-returnable
  

💬 We're Here to Help

Got questions about your return or refund? Just drop us an email at wecare@evokestores.com or Whats App at 0331 4998998 — we’re always happy to assist.